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Professional Wholesale Beauty Product Online Shop

Order & Shipping

Normal Air Transport:
PROCESSING TIME 1 – 3 working days
DELIVERY TIME 7 – 12 working days
Total delivery time 8 – 15 working days

DHL Air Transport :
PROCESSING TIME 1 – 3 working days
DELIVERY TIME 3 – 5 working days
Total delivery time 4 – 8 working days

Sea transport:
Shipping time: 20-30 days (estimated)

You can change your address information free of charge.
Important : Orders that enter the shipping process cannot be changed.

In the meantime, please contact us as soon as possible at [email protected].And submit the latest address information.

1. after the order is completed, we will send you the shipping order number by email.
2. Open https://www.17track.net.
3.Enter the shipping order number we send you.
4.View the latest shipping information.

Our sales staff will also keep you updated with logistic information.

We can ship goods worldwide.

Yes.
We pack each order as a whole.
It is a complete list when you receive it.

Return & Exchange

If there is a quality issue with your order, we will refund any unused, unopened items in your order within 15 days of receiving your complaint.
Note: Shipping charges for orders are non-refundable.

If your package is incomplete, please send a photo of your entire order, including the packing slip, to Kisica Shop within 10 days of the delivery date. Upon confirmation by Kisica Shop, the missing item will be replaced by Kisica Shop. After the specified period, Kisica Shop may reject the error request.

Step 1: If your return is approved, you will receive your return instructions and a prepaid shipping label via email. If your return is rejected, you will receive an email stating the reason for the rejection.

Step 2: Visit your local post office to return your return. We recommend choosing a trackable service for the package. Please keep the letter carrier’s receipt for reference.

Step 3: Your return will be processed within 10 business days of delivery. Refunds will be made in the original form of payment and will be issued to the person documented as billing the customer on the original order.

  • Order must be purchased from Kisica Shop.
  • Products that are unused and unopened are eligible for return.

You can change your address information free of charge.
Important : Orders that enter the shipping process cannot be changed.

In the meantime, please contact us as soon as possible at [email protected]
And submit the latest address information.

Can cancel order

Important : Orders that enter the shipping process cannot be changed.

Yes.

You can contact us immediately.

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